My jar doesn't seem sealed

If the button on top of the lid is not completely depressed prior to opening, please contact us and we will get a replacement out or a refund issued. 

Are the pickles ready to eat upon arrival?

Yes and no. Our pickles are made fresh to order, and that means likely not much fermentation has taken place upon arrival. We recommend 7-10 days upon arrival for the best taste, but you are more than welcome to dive right in! The pickles may still have a "cucumbery" taste if you do decide to eat them immediately.

I didn't receive tracking information

We use Shippo as our primary method of shipping. Upon creation of your shipping label, Shippo will send you an email with tracking information for your order. If your email address was not entered correctly during ordering, you will not receive this information. Please feel free to contact us if you feel this is the case. Thank you!


If you received our product damaged or improperly sealed, please feel free to contact us to receive a full-refund. Due to high volume we are offering refunds only at this time. If your tracking number indicates your package is being held up at a facility please contact the shipping partner provided with your tracking number (i.e. UPS, FEDEX, USPS). Thank you!